George Clinical Brings Robust Retention Strategy and Tactics to Global Rare Renal Disease Studies

We work to keep every patient engaged to the end from risk retention and personal contact with clinical research associates (CRAs) to patient-facing animation in 20 languages.

Clinical trials for rare diseases pose specific challenges due to their elusive nature and low patient populations. Research is critical for these often serious and even life-threatening diseases that also affect pediatric patients and generally have no known cures. When studies are done, retention of patients in these relatively small trials is of utmost importance and must include strong patient knowledge and communication.

George Clinical is working on two interventional kidney clinical trials now in progress: one that seeks to help patients with focal segmental glomerulosclerosis (FSGS) and another that is one of the largest studies to date in IgA nephropathy (IgAN). Both Phase III global studies span several years and several hundred patients each.

Our retention team ensures that every patient is tracked and followed up, and that the medical monitor and CRAs are giving the study site the right support they need in order to achieve the best outcome with the patient. We are also constantly monitoring for potential risks that are not yet known to the study team. If we detect a potential red flag from our risk monitoring reports based on significant disease-specific elements as well as patient-centered elements, George Clinical contacts the CRA to have them check in with the site and determine the best course of intervention to retain that patient in the study.” Sarah Coggan, Global Scientific Manager, George Clinical

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